Is your life at risk right now?

 If you feel like you might attempt suicide or may have seriously harmed yourself, you need urgent medical help. Please: 

• Call 999 for an ambulance
• Go straight to A&E, if you can
• Contact your local crisis team: Call: 0800 652 2865 | Text: 07795 656 226

 If you can keep yourself safe for a short while, but you still need urgent advice: 

• Contact NHS 111 England. If you call 111, select option 2 to access a 24/7 helpline offering urgent mental health support.
• Contact your GP surgery and ask for an emergency appointment. Many GPs are now offering these remotely (GP’s are not open 24 hours, and may not be open on Christmas, Boxing, or New Years Day)

If you need to talk right now

 Whatever you’re going through, there are people you can talk to any time. You can: 

Samaritans (24/7)

• Call: 116 123
• Email: jo@samaritans.org

CALM (5 PM-Midnight)

• Call: 0800 585858
• Whatsapp: thecalmzone.net/whatsapp

Papyrus (24/7)

• Call: 08000 684141
• Text: 88247
• Email: pat@papyrus-uk.org

Shout (24/7)

• Text: ‘Shout’ to 85258

MIND’s (9 AM-6 PM, Monday-Friday)

• Call: 0300 102 1234

 These services are for anyone who’s struggling. They won’t judge you. They’re free, they’re anonymous, and they’re always open.

Who can get emergency housing?

The council must give you emergency housing if they think you might:

• be homeless
• meet immigration conditions
• have a priority need

You could have a priority need because you:

• have children
• are pregnant
• are at risk of domestic abuse
• are vulnerable for other reasons

How to get emergency housing

You should ask for help before you need emergency housing if you can. The council could help you stay in your home or find you somewhere else to live so you do not become homeless. Every council should have a daytime number and an emergency out of hours number.

Westmorland and Furness Council

Out of hours contact details:

01229 833311

Barrow area

Email: dutytorefer1@westmorlandandfurness.gov.uk

Office hours telephone: 01229 876599

Eden area

Email: dutytorefer2@westmorlandandfurness.gov.uk

Office hours telephone: 01768 212179

South Lakeland area

Email: dutytorefer3@westmorlandandfurness.gov.uk

Office hours telephone: 01539 793 199

Cumberland Council

Allerdale

 If you are homeless now, or in danger of losing your accommodation, contact the Housing Options team on: 

• Tel – 01900 702660
• Email – Homelessness1@cumberland.gov.uk
• To contact us out of office hours call 0300 373 3730

Carlisle

You can contact their services directly using the following link which will give you access to a form to fill out. https://www.cumberland.gov.uk/housing/homelessness/notify-us-of-homelessness 

If you are unable to complete the online referral link you can email us via homelessness@carlisle.gov.uk.

You can contact them during normal office hours by calling 01228 817200. Their out of hours contact numbers are 01228 817386 (single women and families) and 01228 817373 (single men).

Copeland

If you need assistance from Cumberland Council, you should contact their team as early as possible, if you are homeless or threatened with homelessness within 56 days. You can contact their team by email at housing.options@copeland.gov.uk (link sends e-mail) or by telephone on 01946 598300, or by completing the online self-referral form.

https://www.cumberland.gov.uk/housing/homelessness/notify-us-of-homelessness